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I bought a defender series otterbox 2 years ago for my HTC One S. I bought it because I heard it was a great product and didn't mind paying the premium for it.

The product works fine but a year into in the rubber material started to chip off. The flap were completely loose and broke off eventually. Piece by piece the rubber started to chip off around the edges. I've had normal use.

Mostly its out on my desk at work or home. I put in my pocket when I am out and about. It has disintegrated to a level where I can't use it because it exposes my phone's edges (which it is suppose to protect) and looks terribly to a point where it is embarrassing.

Nonetheless, I am highly disappointed in the quality of rubber that they use. I strongly urge the company to fix this.

Monetary Loss: $40.

Location: Philadelphia, Pennsylvania

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