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Your warranty is a nightmare. The web site won't accept info or Discover card. You can go through all the hoops and you still have to call. Verizon was good enough to help me out. They had to call Otterbox and go through all the info to an operator. You really have a...
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1.0
#1134038
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I purchased an otter box commuter case that came with a bonus screen protector. I received the case however I did not receive the protector, which was disappointing as it was one of the main reasons I chose this product. I never heard back from otter box when I...
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2.9
#1130963
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I've purchased TWO Alpha Glass protectors for my S8+ within a week. BOTH have broken within hours of install. 1st one cracked when I removed the phone from the defender clip on cover. 2nd one cracked on the side where my power button is within a half day (and I am not...
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2.0
#1118008
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Otterbox defender case

Otterbox
#1133082
Defender case and screen protector. Horrible made material and plastic screen protection.
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Otterbox

Otterbox
#1133077
(Samsung galaxy S8)I had my case for about 1 month and screen protector and it broke. Poorly made material. Dont waste your money. I bought a Samsung case and much better quality case.I wont buy Otterbox product again.
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Otterbox - It wasn’t good at first i’ll my phone cracked in the case
Otterbox - It wasn’t good at first i’ll my phone cracked in the case
1/2

Otterbox - It wasn’t good at first i’ll my phone cracked in the case

Otterbox
#1118571
i went to us the bathroom and i accidentally dropped it on th floor..this happened after homecoming
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Otterbox - My screen cracked through otter box alpha glass

Otterbox
#1104110
1.0
Details
My screen cracked through otter box alpha glass.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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I bought a Samsung S8 with an Otterbox Defender case. Unbuttoned my pants to go to the bathroom and the phone came off the clip and hit the floor and broke the screen!! Otterbox customer NO-service said that they would replace the case or reimburse me the cost of the...
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Anonymous
Anonymous

Fool. Why did you take your phone to the bathroom ? Did it need to urinate ?

1.3
I didn't like
  • Fell off belt and broke the screen
  • No customer satisfaction and cant escalate
#1117734
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I drop my phone less than 10 feet glass broke on my phone they shouldn't say what they say, I still like them but no product is as it seems. But over all I'm still happy they replace my case with a new one which was good on there part not the phone why do I have to...
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#1109623
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Last week while placing the phone inside my pocket I accidentally dropped the phone onto the pavement. The fall was less then three feet, and the defender case was properly affixed to the device. To my disbelief, the phone screen had two cracks in it, and was unusable....
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1.7
I didn't like
  • Phone fell three feet and is now trash
  • No protection for phone useless
#1103373
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I purchased a new Otterbox Defender case on July 7, 2017. On September 9th, 2017 I was wearing it on my belt walking down the street and the Otterbox belt clip broke and my phone fell to the ground. My phone was undamaged but when I called the Otterbox warranty...
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#1099273
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I ordered the wrong phone case by mistake, immediately contacted customer service to explain/cancel and within an hour received notification that the order had been cancelled and money would be refunded. Then my account was debited. And several days later the case...
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2.0
Portsmouth, Portsmouth
#1090961
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Why do you make it seem like it's going to protect my iPhone and then you say you're not liable. I think your product is very miss leading. Plus price I paid for your product it makes me angry!
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Anonymous
Anonymous

I agree there product is very misleading is faked right on their packaging OtterBox certified drop protection your device is protected from drops and normal wear and tear howe...

#1086100
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I just got a new Galaxy S8, put OtterBox Alpha Glass screen cover on it. WHAT A MISTAKE...... Within 3 days, this WASTE of MONEY developed a huge CRACK, diagonally from the top to the side. I contacted OTTERBOX, the response was less than satisfactory, "GIVE US $4.99...
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1.6
#1077404
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