Otterbox
Reviews and Complaints
Cracked case
- Decent product
- Works when it workd
- Size and color
- Not so great at the moment
Preferred solution: Another case
Worst Customer Service Ever!
User's recommendation: Warranty Replacement Beware!
I’m very happy with your customer service
User's recommendation: Get an OtterBox
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gainesville, FloridaIPhone 12 Pro Max case
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy daughter’s phone fell just from counter height and the back shattered.
- Defective
- Does not do what is promised
Preferred solution: Full refund
User's recommendation: Don’t buy it for protection!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fleming Island, FloridaProduct damaged upon arrival
- Feel of the case
- Lifetime warranty on a durable protective case
- Poor craftsmanship
- Poor product at premium prices
- Expensive
Preferred solution: Let the company propose a solution
User's recommendation: Not too happy currently. Great brand! But terrible response tine
U sent me the wrong box
Customer Service was INCREDIBLE handling my warranty.
User's recommendation: Buy an Otterbox Case. They’re worth it!
Phone Holder Made of "FINE CHINA", like a DINNER PLATE
User's recommendation: WRAP YOUR PHONE IN A TOWEL AND RUBBER BAND
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Garden Grove, CaliforniaOuterbox Case Samsung Galaxy s21 Ultra
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Aurora, OntarioOtter Box case
Preferred solution: Replacements 2 of them. No tax and no warranty
Can I get a car mount car phone holder and attach it to my commute 32A 5G phone case
Preferred solution: I would like to know if I could mount my OtterBox Commuter 32A 5G phone case on car mount magnet phone holder
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brooklyn, New YorkReplace protector
Preferred solution: Full refund
Broken Phone
- Warranty
Preferred solution: Let the company propose a solution
Broken phone
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