Contact Otterbox Customer Service
Otterbox Phone Numbers and Emails
Toll-Free Number:
-
(855) 688-7269
Media:
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(970) 490-7414PR Inquiries
Otterbox Emails:
Contact Information
Otterbox Website:
Otterbox Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am - 9:00pm
Saturday: 8:00am - 5:00pm
How Good is Otterbox's Customer Service?
Summary of Otterbox Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Otterbox?
Product/ Service Question:
- “Broke belt clip that I've only had for 3 weeks under a replacement”
- “Broken case for Iphone 14 plus”
- “IPhone 12 mini belt clip broken”
Return/ Replace Question:
- “Screen saver replacement”
- “Replacement Screen Protector”
- “Inquire about replacement”
Request for Information Question:
- “Looking for a IPhone 12 screen protector replacement”
- “To complain about a OtterBox case for a iPhone 12”
- “Looking for replacement otter box case on warrenty”
Shipping and Delivery Question:
- “Order 1850453 has it shipped?”
- “We get the wrong item”
- “I never received my package”
Payments and Charges Question:
- “Premature failures of charger port cover on Defender case”
- “My phone will not charge in my new car with the OtterBox case on”
- “Discount not showing in order total”
Staff Question:
- “Tell them how pathetic their customer service is”
- “Customer service”
- “Service suspended”
Refund Question:
- “Refund”
- “To get a refund”
- “My refund”
Activation/ Cancellation Question:
- “Cancell item”
- “Placed double order want to cancel one”
- “Cancel order”
Website/ Application Question:
- “Can't get through on your web site , going In circles”
- “Website”
- “Cant get your warranty site to work”
Cards Question:
- “I would like to place an order using more than one credit card.”
- “Your garbage products. I have to pay to call you? I will not trist you with my credit card number.”
- “I tried to purchase a case however it said my card information was wrong. On my bank account app though I have 6 charges pending from otter box of $44.23.”
Account Question:
- “I need a new OtterBox for my Apple iPhone 14+ I already have an account I want to speak to a representative not you”
Employment Question:
- “Job searching”
Other Question:
- “My phones back glass shattered in The case”
- “Cases missed”
- “Phone cover wore out”
About
, ,
Otterbox has been on the market since 1998. It designs and manufactures protective cases for smartphones, tablets and mobile technology of such brands as Apple, BlackBerry, Boost, Google, HTC, LG, Motorola, Nokia, Samsung, etc. OtterBox protection is presented to withstand the worst situation one never imagined getting into. The company has a number of distributors all over the world, its products are available in many countries Australia, China, Malaysia, Taiwan, Korea, Japan, Thailand, Philippines, Sri Lanka, Indonesia, the UK, Ireland, Turkey, and Israel, etc.. Otter Products, LLC and its affiliated companies worldwide OtterBox warrants OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer the Warranty Period.
Otterbox is ranked 119 out of 906 in Gadgets and Accessories category
USA, Worldwide
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