Puyallup, Washington
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I just have to say that I am disappointed that Otterbox wants me to pay for shipping to have a defective broken case replaced.I ordered mine through Amazon and I just have to say that Amazon's customer service for a product that isn't even their own, far exceeds Otterbox.

Even though the case was outside of the return window, they are sending me a replacement. Today is Friday and they said I would have it Sunday, two days later. I may not ever buy an Otterbox again, but if I do, I would never purchase directly through the company.

They don't stand behind their warranty, but let another company provides better customer service.

Review about: Otterbox Phone Case.

Review #817085 is a subjective opinion of a user.

1.0
Exchange, Refund and Cancellation Policy
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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