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My phone was inside the OtterBox case and fell on the floor normal condition when I pick up the whole screen was shattered I phone 6splus I then called the company to explain nothing wrong with the case just my phone screen shattered I was told by a rude person at OtterBox thatโ€™s why you have insurance this answer is unacceptable I purchased this case under false pretenses believing my phone was protected from a simple fall . Will never purchased another product from OtterBox and retrain your associates on how to speak customers because the customer is always right I planned on advising my family and friends and social media not to purchase from your company have a nice day rude OtterBox company you should be ashamed selling crap

Reason of review: Bad quality.

Location: Albany, New York

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I agree. OB is no longer any good.

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