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4.8

I have had many Otter Box covers for various phones over the years they are pricey, but I need a good belt clip. I never knew about the warranty so if and when the belt clip would break (due to my abuse) I would just buy a new one.

Recently I was told Otter Box warranty covers any breakage.

Fast forward to today my belt clip broke from no abuse just sitting in a chair so I called customer service and the young lady I spoke with could not have been nicer, I was slightly turned off by having me pay $5.40 S/H/T but all I wanted was a new belt clip and they are sending me a complete case. Still a better deal than the $55.00 I paid for the last one.

Reason of review: Great customer service.

Otterbox Pros: Customer service.

Otterbox Cons: Paying for shipping.

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