Not resolved
Diversity of Products or Services
Product or Service Quality

Was told if case fails to protect phone and phone gets damaged they WILL pay for a new phone.So a year later it actually happens and oh guess what sprint says, "you're screwed" and otter box says, "you're screwed"

What happened was I was running and dropped my phone and someone ran over it with metal cleats.

Best day of my *** life.I'm already broke now I'm broke with a broke phone to match.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss not as described of otterbox cell phone case. Otterbox needs to read this review and look into the issue (if any) according to poster's claims.

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