Product: Otterbox Claim Clear all filters (5 of 5 reviews match)
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Had a warranty claim which Otter Box approved.Order placed Aug 29th, said ship within 24-72 max. Shipped Sept 6th delivered to local post office 12:18 on Sat Sept 10th. PO closed so at 12 days from promised 24-72 hr. max shipping still do not have replacement. Have to...
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1.6
Otterbox Paisley, Florida
Product
Otterbox Claim
#916869
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One week after buying my case, the belt holster broke-- when I submitted claim to otter, they told me that they just discontinued my case and there was nothing they could do! Out $60 on a fraud! Would not even send me a gift card for re-imbursement. So, a fellow...
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Product
Otterbox Claim
I didn't like
  • Being lied to
#803967
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I went to replace my commuter otterbox case online and they are now charging seven dollars for replacement shipping, handling fees and taxes. I know it's not much- but I payed enough for the product to start with, being told that they would replace any damaged items...
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1.0
Product
Otterbox Claim
I didn't like
  • False lifetime warranty
#634071
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I have been trying to find out what happened to a return that I sent out 3 months ago and requested a refund for. I keep getting the run around and have been told it has not yet arrived at the return department. I used the label that was in the original package invoice...
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2.0
Product
Otterbox Claim
I didn't like
  • Customer service
#611299
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Verizon and Ottor Box sold me a case with a lifetime warranty claim. After 2 years the casing was damaged so they claimed to honor the warranty. When they found out that the casing was discontinued they changed the policy to 1 year warranty. I would not pay 49$ for...
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Anonymous
Anonymous

I have a Android Turbo bought the Otter Box case for it. it was the first and last one. it was redesigned and the center clip that holds the phone in was removed. Very bad des...

Anonymous
Anonymous

I had the EXACT same thing happen to me as you described. I was told it had a lifetime warranty which it did not.Not sure if Verizon is the liar or if its Otterbox. But like y...

Otterbox Somers Point, New Jersey
Product
Otterbox Claim
I didn't like
  • False lifetime warranty
#554097
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