Product: Otterbox Shipping Service Clear all filters (5 of 5 reviews match)
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Ordered a replacement charged me $4.95 shipping and the broken outside (faulty not dropped) would be here in 7-10 days.On the tenth day I called back got a bunch of apologies, it had not shipped, so customer service would send it 2 days express shipping it was sent...
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2.7
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Otterbox Shipping Service
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  • Product and customer service
#922095
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I called the Otterbox customer service line wanting to find out if they sell the rubber backing separately, to either order it or find out where I could buy it. I was told they'de send me one under warranty for just a $3 shipping charge, no reciept or anything...
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4.8
Otterbox Guttenberg, New Jersey
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Otterbox Shipping Service
#727718
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Otterbox - Horrible shipping!

#1076313
1.7
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Ordered iPad defender and paid $5 extra for expedited shipping which says 2-3 business days! Processing time is separate and can take up to 72 hours for them to process your order. Keep in mind, both are two very separate issues! Ship time means after the order is processed, 2-3 days! Well they didn't honor this and it took 4 days. No refund of $5! They are horrible
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Otterbox Shipping Service Review

#994684
3.9
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Ordered defender,galaxy s5.never got a confimation.was charged to my card.paid 3.95 shipping and am waiting 3 weeks with no case for my phone and no communication from otter box.
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Otterbox Shipping Service Review

#930942
1.5
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Ordered a new case for my htc one maxx, the screen of the case didnt lay flat on my phone screen what a pain. Had to press down to use screen. Called the back, and to my surprise they longer had the case for it. So they said they would send me a case for a different phone, omg really, and they were going to charge me $5 to ship. What a *** company.
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