Otterbox - Disappointed
Right out of the packaging the feel and texture of the Otter box defender is awful. The hard edges are less than desirable to the touch. The screen protector is just an added annoyance! The case becomes dirty very fast and the color was not true to the picture!!!!!
Wrote 2 reviews Ordered 4/30/18, promised delivery 5/5/18. Two separate reps PROMISED delivery today when ordered. Called to locate cases. FedEx hasn't even picked them up yet. I was lied to AGAIN today being told that Fedex HAD picked up package. Once I got the...Read more
Otterbox - I need an screen saver
I drop my phone screen crack
I have always used otterbox for both my tablets and smartphones and they always work great, I'm a person that goes out a lot such as hiking, swiming and such, i always claim my 1 year limited warranty before a year passes because if something happens to it I have my...Read more
I purchased an Otterbox Defender case when I purchased my iPhone 7 in December 2017. Prior to this, I had both Lifeproof Fre and Otterbox Defender cases for my iPhone 6S. I had to have several of the Lifeproof Fre cases replaced because the rubber kept tearing away...Read more
Otterbox - Bad all around
Purchased a case on 3/15. It is now 3/29 and no case. I cancelled the order and they told me I had to wait until I received the lost case, returned it to them and then wait 15 days for a refund. Now no case and the money I saved is held up for weeks leaving me unable to purchase a cover elsewhere. Why is the onus and burden on me? Return my money and find your own lost case!
The shipping time is just ridiculous. Not only would the website not allow me to change the "town" to the actual town I live in (it kept autofilling to the default based on zip code), but the site would not allow me to add my apartment number. Now after two weeks my...Read more
I didn't like
- Shipping sucks
Otterbox - My otter box didn't protect my phone from getting cracked
I think yall should send me a free otter box
Otterbox' warrant would be akin to a person riding a motorcycle, having an accident, and perishing as a result of a faulty helmet being offered a replacement helmet. But wait, it wouldn't even be that good of a deal. I had an Apple 8 and I dropped it and the phone...Read more
I didn't like
- Customer service
- Horrible experience
- False lifetime warranty
Otterbox - Pissed off
Paid 60 bucks for this case, dropped my phone on concrete from a sitting position... less than 3 feet from the ground and my screen still shattered. This is the second time I've dropped a phone with this 60 dollar case and it didn't protect my phone.
Do you have something to say about Otterbox? What happened? What can we help you with?